Morris & Partners Dental Practice

Coronavirus updated information - Updated 9 July 2020

A message to our patients - We have now reopened for face to face consultations.

This will initially be prioritised for certain urgent treatments expanding the service as staff, PPE equipment and social distancing rules allow.
Things are likely to be a little different when you return to practice. Please keep in mind:

  •     Our practice will communicate with you beforehand to ask some screening questions. You will be asked those same questions again at your appointment.
  •     Upon arrival, a staff member will take your temperature, if it is high you will not be seen.
  •    We have hand sanitiser that we will ask you to use when you enter the practice. You will also find some in the reception area and other places in the practice for you to use as needed.
  •    Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.
  •    With the exception of children and patients with carers, patients should come alone.
  •    A distance of at least 2 metres must be observed if another patient is present in the dental practice.
  •    Payment should be made by card.
  •    Staff will not shake your hand.
  •    If you show symptoms following appointment booking, you should contact the practice by phone.
  •    Please do not arrive early to the practice. If necessary, you should wait outside the practice.
  •    Patients should come wearing a mask if possible or be prepared to wear one.

 
In the meantime, we remain available to take your call if you have any questions.

For now, please do not attend the practice unless you have an appointment.

Welcome to Morris & Partners

We are a well-established family practice and proud of the service that we offer our patients. This webpage tells you about our practice and the services that we provide. Should you have any further questions, please contact our practice manager on 0151 295 9040, who will be pleased to assist you.

Dental care and treatment at the practice

We do our best to ensure your dental care meets your individual needs and will discuss the proposed treatment and treatment options with you, giving you time to ask questions and consider the alternatives.

We offer a full range of preventive and cosmetic dentistry. Each surgery is equipped with technology to help us diagnose when treatment is required and explain the treatment options to you. We may suggest referral to a particular specialist, if this is appropriate – for example orthodontic treatment, complex root fillings and implants.

We encourage our patients to have regular appointments with the practice hygienist.

We work under the professional guidance and regulation of the General Dental Council, please click here to explore their website.

Emergency care

Should you have a dental emergency outside the normal practice hours, please telephone 0161 476 9651 which will put you in contact with NHS England’s emergency service. You will not see your usual dentist but they will aim to deal with severe pain not controlled by regular pain relief, uncontrolled bleeding, large swelling, dental trauma or any other condition that is causing you to feel acutely unwell. You can also get advice only from NHS 111. During practice hours, we endeavour to see our patients who have a dental emergency.

Missed appointments

If you are not able to keep your appointment please give us at least 24 hours’ notice. If a patient cancels an appointment at short notice or fails to attend on more than one occasion, the patient might be refused further care under the NHS.

Confidentiality

Patient confidentiality at our practice is taken seriously and all information about our patients is treated with the strictest confidence in accordance with our practice policy. If you would a copy of our practice confidentiality policy, please contact the Practice Manager (0151-295-9040).

Comments about our service

We hope that you are entirely satisfied with your dental care and treatment and would be happy to recommend our services to others. If not, please let us know about it so that we can rectify the cause for dissatisfaction and improve our service. You can request a copy of the practice complaints procedure from the Practice Manager, who will explain the procedure in detail and deal with any concerns you might have.
 

We are here to help

If you would like any further information about care at the practice please contact us on 0151-295-9040.or email our Practice Manager admin@morrisandpartners.co.uk

Site last updated May 2019